FAQ

About the Survey

  • Question: What is the purpose of the TalkToStopAndShop Survey?

Answer: The survey aims to collect customer feedback to improve Stop & Shop’s products, services, and overall shopping experience. It allows customers to share their opinions while entering a sweepstakes to win a $500 gift card.

  • Question: Who can participate in the survey?

Answer: The survey is open to legal residents of Connecticut, Massachusetts, New Jersey, New York, or Rhode Island who are 18 years or older.

  • Question: Do I need to make a purchase to participate?

Answer: No, you can also enter the sweepstakes through the mail-in method without making a purchase.

  • Question: How long does it take to complete the survey?

Answer: The survey typically takes 5-10 minutes to complete.

Survey Participation

  • Question: How do I access the survey?

Answer: You can access the survey by visiting www.talktostopandshop.com and entering the required details from your purchase receipt.

  • Question: What information do I need to complete the survey?

Answer: You need a recent Stop & Shop receipt with a 20-digit survey code. If entering by mail, provide your name, address, phone number, and date of birth.

  • Question: Can I take the survey in a language other than English?

Answer: Yes, the survey is available in both English and Spanish.

  • Question: Can I participate multiple times?

Answer: You can enter up to five times per entry period, but each survey code can only be used once.

Rewards and Sweepstakes

  • Question: What rewards can I win by participating?

Answer: Participants have a chance to win one of 10 $500 gift cards each month.

  • Question: How are the winners selected?

Answer: Winners are randomly selected from all eligible entries at the end of each monthly entry period.

  • Question: How will I know if I’ve won?

Answer: Winners are notified via email or phone using the contact details provided during survey submission.

  • Question: Can I exchange the gift card for cash?

Answer: No, the gift card is non-transferable and cannot be exchanged for cash.

  • Question: Can I win more than once?

Answer: No, each participant is limited to winning once during the entire sweepstakes period.

Technical Issues

  • Question: hat should I do if I can’t access the survey page?

Answer: Ensure you have a stable internet connection and try accessing the page using an updated web browser. If issues persist, contact Stop & Shop customer support.

  • Question: What if I lose my receipt?

Answer: Without a receipt, you can still enter the sweepstakes via the mail-in method.

  • Question: What if my survey code is not working?

Answer: Double-check the code and ensure you’re entering it correctly. If the problem continues, contact Stop & Shop for assistance.

Sweepstakes Period

Question: When does the sweepstakes start and end?

Answer: The sweepstakes runs from January 1, 2024, to June 30, 2024, divided into six monthly entry periods.

  • Question: How often are winners announced?

Answer: Winners are announced after each monthly entry period.

  • Question: Will my non-winning entries carry over to the next period?

Answer: No, non-winning entries do not carry over to the next entry period.

Other Questions

  • Question: Can employees participate in the survey?

Answer: No, employees of Stop & Shop, its affiliates, and their immediate families are not eligible to participate.

Question: Where can I find the official rules for the sweepstakes?

Answer: The official rules are available on the survey website at www.talktostopandshop.com.

  • Question: Who can I contact for more information?

Answer: You can contact Stop & Shop customer care at 1-800-767-7772 for assistance.

Conclusion

The TalkToStopAndShop Survey is designed to give you a voice in shaping the shopping experience at Stop & Shop. By answering a few simple questions, you’re not only contributing to improvements but also standing a chance to win exciting rewards. Check the FAQs above for any additional clarity, and don’t hesitate to participate today!